Privacy policy

Last updated: September 19, 2026.

Who handles your data

Ludoman, the card and collectibles store at ludoman.shop, is responsible for processing the personal data it receives to operate the store and fulfill your purchases. Contact address: Viaducto Miguel Alemán 771, 03000, Mexico City, Mexico. For privacy matters, email contacto@ludoman.shop.

Data we use

Depending on your interaction with the store, we process your name, email address, phone number, shipping and billing addresses, tax information when you request an invoice, order history, payment information and transaction confirmations, account details, and communications you send us. Payment providers process the information needed to charge for your purchase; do not send full card numbers or passwords by email.

Browsing may also involve the collection of your IP address, browser and device details, browsing activity, cookies, and similar identifiers. We receive data directly from you, from Shopify, and from providers involved in payments, delivery, and store operations.

How we use your data

We use the necessary data to manage purchases and payments, ship your cards, track deliveries, answer questions and resolve complaints, manage accounts, prevent fraud, and meet tax and legal obligations.

If you subscribe to our updates, we use your email to send news about releases, restocks, and promotions. You can unsubscribe from any message or email contacto@ludoman.shop; declining these communications does not prevent you from purchasing or receiving order updates.

If you submit a review for publication, we may display the public name and content you authorize, including an image if you choose to provide one. Do not include private information in the public text. Contact us to request corrections or removal of a review.

Shopify, service providers, and data transfers

Our store runs on Shopify. We share the information necessary to provide our services with Shopify and with payment, shipping, hosting, storage, and support providers. We may also disclose information where required by law or a valid request from an authority.

These services may involve processing data outside Mexico, subject to the safeguards and conditions required by applicable law. Where a transfer requires your consent, we will request it. Shopify may also process data for its own functions under its Consumer Privacy Policy; you can review your options in the Shopify Privacy Portal.

Cookies and preferences

We use cookies and similar technologies for functions such as the shopping cart, sessions, security, and preferences. Analytics or advertising tools, when enabled, are subject to applicable consent choices. You can manage preferences through the privacy control available in the store and through your browser. Blocking necessary cookies may affect the cart or checkout.

Your rights and how to exercise them

You may request access to, rectification or cancellation of, or opposition to the processing of your personal data (ARCO rights), withdraw consent, and restrict its use or disclosure in the circumstances provided by law. Send your request to contacto@ludoman.shop with your name, a way to respond, the right you wish to exercise, and a description of the data or processing involved. For corrections, specify the change requested.

We will explain how to verify your identity or authority to act on someone's behalf in a proportionate manner and identify any additional information needed. We will address your request within the applicable legal time limits and explain any restrictions arising from retention obligations or other legal exceptions. You may also contact the competent data protection authority.

Retention, security, and minors

We retain data for as long as necessary for the purposes described, to handle claims, and to meet legal obligations. We apply security measures appropriate to the data processed, although no system eliminates all risk.

Purchases by minors must be managed with their parent or legal guardian. If you believe a minor has provided us with data without the required involvement, contact us so we can review its deletion or other appropriate handling.

Updates

We will publish changes to this notice on this page with an updated date. Where required, we will request consent or notify you of changes using the methods required by law.